Delano Walters
Tech Visionary | Digital Transformer | Innovation Catalyst
Phone:
876-5644587
Email:
Education:
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Masters of Science, Computer Science
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Bachelors of Arts, Computer Science
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PMP Certified
Courses:
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Leading the Modern-Day Business Specialization – Digital Transformation
A Bit About Me
With over 15 years of experience in IT leadership, I specialize in digital transformation, IT strategy, and process automation to help businesses optimize operations, enhance security, and drive growth. My expertise spans enterprise systems, cloud solutions, cybersecurity, and data analytics, ensuring organizations stay ahead in a rapidly evolving digital landscape.
I have successfully led large-scale technology initiatives, including CRM implementations, data warehouse architecture, and business process automation, while aligning IT strategies with business objectives. Passionate about innovation and efficiency, I work with companies to leverage technology for competitive advantage.
Let’s work together to future-proof your business and unlock new opportunities through smart IT solutions.
Work Experience
General Manager - MIS
Sept 2019 - Present
Head IT and Projects
2016 Sept - Sept 2019
Commercial Technology Manager
Aug 2014 – Sept 2016
As the driving force behind DBJ’s digital transformation, I lead strategic IT initiatives that enhance efficiency, security, and innovation. Overseeing IT infrastructure, cybersecurity, and enterprise systems, I ensure the seamless integration of cloud technologies, data analytics, automation, and next-gen security tools to future-proof operations.
Key Achievements:
🚀 Led DBJ’s Digital Transformation Strategy, modernizing IT architecture to support business growth.
📈 Optimized IT infrastructure, achieving 99.9% network availability through enhanced security and cloud-based solutions.
💡 Implemented enterprise systems, including a customized CRM, upgraded Loan Management System, and a robust Data Warehouse architecture.
🔄 Streamlined business processes through automation and process reviews, improving operational efficiency.
📲 Led the in-house redesign of the corporate website and spearheaded mobile app development, enhancing customer engagement.
A strategic innovator with expertise in IT governance, system architecture, and digital modernization, I bridge technology and business strategy to drive measurable impact.
As Head of IT and Projects, I played a key role in strategic IT planning, infrastructure optimization, and technology-driven process improvements. My leadership ensured that technology investments aligned with business goals, enhanced operational efficiency, and delivered measurable value.
Key Achievements:
🚀 Developed and executed an IT strategy framework, optimizing technology resources to increase efficiency and reduce costs.
📊 Led the implementation of a Decision Delinquent Loan Management System, improving loan processing and risk management.
💡 Streamlined credit administration workflows, enhancing service delivery and operational transparency.
🏧 Oversaw ATM configuration and deployment, expanding accessibility for customers.
📂 Upgraded the Document Management System, improving document security and retrieval processes.
🔄 Designed and implemented a Disaster Recovery Strategy, ensuring business continuity and data resilience.
With expertise in IT governance, project management, and digital transformation, I successfully aligned IT initiatives with business objectives, fostering scalability, security, and innovation.
As Commercial Technology Manager, I served as the strategic bridge between technology and business operations, ensuring seamless communication between development, infrastructure, marketing, and commercial teams. I led technology deployment, business development initiatives, and service strategy execution, ensuring high system availability and operational efficiency.
Key Achievements:
🚀 Led cross-functional collaboration between technical and commercial teams, driving the successful launch of new products and services.
📈 Optimized system performance monitoring, ensuring high availability and minimal downtime for critical business services.
💡 Managed commercial deployment and business expansion, aligning technology solutions with revenue growth objectives.
🔗 Served as the single point of contact for key projects, facilitating coordination between external partners and internal teams.
🎯 Developed and executed the company’s service strategy, enhancing customer experience and business efficiency.
📊 Oversaw IT service quality, Help Desk monitoring, and QA processes, improving operational performance and user satisfaction.
With expertise in IT operations, strategic planning, and commercial technology management, I successfully aligned technology with business objectives, enabling scalability, efficiency, and growth.
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